HP Photosmart C6380 wireless scanner doesn’t work in Kubuntu

I installed Kubuntu on my mom’s pc. Everything seemed to work, except scanning using the HP Photosmart C6380 All-in-one printer over the wireless network. Printing with the same device using wifi did work. It turned out I should have installed the printer using hplip, not using the KDE System Settings.

I had installed the HP Photosmart C6380 All-in-one printer using the KDE System Settings / Hardware / Printers setup. Printing worked, but scanning did not. When opening XSane or hp-scan (from hplip), the software reported errors like

error: No device selected/specified or that supports this functionality

The solution was to install the printer using the hp-setup command from the hplip package (after removing the existing printer), rather than using the KDE System Settings. I ssh-ed into the machine and used hp-setup -i for text-based output. Installing the printer this way also configures the scanner, which can then be used by e.g. XSane or hp-scan:

Using device: hpaio:/net/Photosmart_C6300_series?ip=192.168.1.61

This was on Kubuntu 13.10, but I suppose the conclusion holds for other distributions using KDE as well, and perhaps even for other desktop environments.

Advertisements
This entry was posted in All, Software and tagged , , , , , , . Bookmark the permalink.

One Response to HP Photosmart C6380 wireless scanner doesn’t work in Kubuntu

  1. GijsH van Gemert says:

    Same problem AND solution here with HP Photosmart C309g and Mint 17 KDE. Thank you for your suggestion!

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s